Does ShipStation really save you money?
The reason shipping softwares like ShipStation are so effective is because we save you time and money on order fulfillment. If you use ShipStation, you get a free Stamps.com account that gives you Commercial Base Pricing rates at no additional cost.
Why is ShipStation so slow?
If you find that ShipStation is loading slowly or is not as responsive as usual, this may be a result of a few different browser-related issues. If you prefer not to use one of our recommended browsers, ShipStation will also run effectively in Microsoft Edge (Windows) and Safari (MacOS).
What is the benefit of using ShipStation?
Efficiently Manage Orders With customizable shipping presets, service mapping, and automation rules, you can automate repetitive tasks, eliminate manual data entry, and reduce the risk of human error. In addition, ShipStation allows you to batch print shipping labels, packing slips, and pick lists by the hundreds.
What does ShipStation failure mean?
This error typically occurs when sending shipment notifications to the store. If you’re receive this error, it means ShipStation is being throttled by the endpoint we are trying to contact. Common Solutions: Resend the shipment notifications after a few minutes and the error will usually go away.
Why is my ShipStation not connecting?
Make sure ShipStation Connect is installed and running on your printer workstation. ShipStation Connect does not need to be installed in workstations that do not have printers or scales connected to them. Make sure you are logged into ShipStation and ShipStation Connect using the same username and password.
How do I install ShipStation connect?
Open the downloaded file and drag the ShipStation Connect icon into the Applications folder.
- Go to Account Settings.
- Select Printing from the left-hand sidebar, then choose ShipStation Connect.
- Click Install ShipStation Connect for Windows.
- Click Install in the Application Install window that appears.
Is there a problem with ShipStation?
No incidents reported today.
How do I contact ShipStation?
To cancel, you may do so by 1) accessing your online account or 2) calling Provider customer support at 1-512-485-4282, Monday – Friday, during business hours, other than major holidays.
How much does ShipStation cost?
ShipStation Pricing
| Name | Price |
|---|---|
| BRONZE | $25per month |
| SILVER | $45per month |
| GOLD | $65per month |
| PLATINUM | $95per month |
Why is my ShipStation balance negative?
A negative postage balance is typically related to USPS Automated Package Verification which is referred to as APV. As domestic shipments go through processing, USPS will scan and weigh them to check for correct postage paid based on size, weight, destination, mailing service, etc.
How do I cancel ShipStation?
Cancel Subscription
- Go to Account Settings.
- Select Account, then choose Subscription from the left-hand sidebar.
- Click the Cancel your subscription here link to start the cancellation process.
- Follow the on-screen instructions.
How do I void a UPS package?
Within 90 days of creating your shipping label on UPS.com, you can void your shipment through Shipping History. Select Shipping at the top of the page and then select View History or Void Shipment. Select the checkbox next to the package you want to void and then select Void Shipment.
Can I void a USPS shipping label?
If you create a UPS or USPS shipping label but don’t want it, you can void it. You have up to 24 for UPS and 48 hours for USPS to void label afer creating it. Here’s how to void a pending USPS or UPS shipping label: On the Summary or Activity page, find the transaction for which you created the label.
How do I get a refund on ShipStation?
From the Shipment Grid
- Go to the Shipment tab.
- Select the shipment(s) you want to void.
- Click the Void Shipments button.
- Click the Next button to request the refund. After doing so, ShipStation will let you know if the void and refund request was successful.
Does ShipStation handle returns?
In order to give our users more tools for success, ShipStation offers a branded returns portal that helps you save time and streamlines your customers’ returns experience. Returns are part of the reality of being an e-commerce merchant.
How do I void a shipping label?
Tap the order with the shipping label you want to void. In the Fulfilled section, tap to expand the shipping label menu. Tap Void shipping label. Select a Reason for voiding.
How do I change shipping label in ShipStation?
To access and modify account-wide document options for labels: Go to Account Settings. Select Printing from the left-hand sidebar, then choose Printing Setup….Configure Label Messages
- Scroll to the Label Messages section.
- Type in your message or select a field replacement from the drop-down.
- Click Save Changes.
Do I need a printer for ShipStation?
ShipStation Connect must be installed and running on the printer workstation (but not on non-printer workstations) in order to print documents via ShipStation Connect.
What size labels does ShipStation print?
4″ x 6″
How do I ship multiple ShipStation packages?
To create a multi-package shipment:
- Click the plus sign + next to the Package drop-down in the Configure Shipment Widget.
- Set the dimensions, weight, and insurance option for the first package.
- Click Add Package to add another package, or click Duplicate to add a package with the same shipping options.
How do I ship a package on ShipStation?
Configure Individual Orders
- Select your Ship From location, if different from the default selection.
- Enter in the weight of the shipment.
- Select a Service from the drop-down menu.
- Select a Package type from the drop-down menu.
- Enter in package dimensions, if necessary.
- Select a Delivery Confirmation option if necessary.
Can you duplicate an order in ShipStation?
There is currently not an option to duplicate a manual order.
Can you ship two packages with the same label ups?
If you have an order that requires multiple packages, you can usually print a series of shipping labels for the order that will mark them as different packages, but the same shipping order.
What is the most cost effective way to ship a package?
Cheapest shipping option for small packages: U.S. Postal Service’s Priority Mail. Best shipping option for medium to large packages: The Postal Service’s Priority Mail. Best shipping option for very large packages: FedEx Ground or UPS Ground. Cheapest option for overnight shipping: Postal Service Priority Mail Express.
How do I ship a lot of packages?
There are several ways to ship large boxes:
- Postal service (USPS)
- Courier (FedEx®, UPS®, DHL®)
- Rent a truck and move yourself.
- Hire professional movers.
- Rideshare or peer-to-peer shipping.
- Consolidated freight.
What happens if I put a UPS package in a FedEx box?
If you are talking about putting a UPS package in a FedEx drop box, they would return it to a UPS drop off location. Fedex or UPS or USPS will find a way to get it to the correct company. It may face a delay of a few days, but the error will be corrected.